Product Owner - Health Care

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Product Owner – Health Care

Our client team in Boise, Idaho is seeking an experienced Product Owner in one of more of areas – Digital Experience Delivery, Health Data Systems, or Salesforce CRM.  Lead Agile teams through technology platform modernization and industry leading customer-experience redesign.

Type: Long-term contract

Length: 12+ months

Reports to: Agile Program and Product Management team (IT)

Primary Accountabilities

  • Produce a high quality backlog — balancing usability, business value, customer value, and Dev team delivery
  • Engage with product management and analyst teams to develop a product and team delivery roadmaps aligned to our strategic priorities
  • Engage and lead Sprint Planning meetings and other Scrum events
  • Establish quality Sprint Review and demos with appropriate stakeholder engagement
  • Define and articulate objectives at iteration, quarterly, and multi-year roadmap level. Promote timeline delivery against feature, task, and initiative level objectives.
  • Write well-defined User Stories/Use Cases and acceptance criteria
  • Ensure top-caliber stakeholder and leadership communication occurs
  • Ensure quality delivery of business deliverables while inspiring and motivating teams
  • Exhibit big picture product and business sense; demonstrate deep understanding of the product from a user’s perspective

Secondary Accountabilities

  • Work with other Product Owners via a Community of Practice / guild to increase collaboration, consistency and application of best practices among Product Owners in the organization
  • Drive adoption and maturity of product management and Agile disciplines at team, department, and enterprise levels
  • Drive requirements and solution discovery for upcoming project work, maintain a pipeline of well-structured work for team consumption


  • Get things done, fail fast, prioritize the right work to maximize value, and follow through; your efforts measurably push the business forward
  • Be a leader, and build leadership in others
  • Bias for action, work with a sense of urgency and steady forward momentum 
  • Models holistic thinking and a systems-based approach
  • Works well with others within their team and across teams, communicates effectively, invites feedback, helps others, and is humble
  • Embodies a “We, not I” attitude
  • Is open and accepting of other team members’ ideas, knowledge, and leadership; makes judgments based on merit, not provenance
  • Takes ownership of projects and processes end-to-end, drives them to completion; proactively finds high leverage problems and initiates thoughtful solutions

Ideal Qualifications:

  • Bachelor’s (BA or BS) in business, computer science, or related field
  • Minimum 2 years previous experience as a product owner / product manager for Agile software development teams
  • Certification for Product Ownership (or equivalent demonstrable professional mastery)
  • In-depth understanding of Agile methodologies, technical understanding of products, and up-to-date on industry standards and best practices
  • Working knowledge of software development. TFS, Jira, and other Agile work management tools a plus
  • Comfortable working with multiple teams, in-house and remote
  • Excellent verbal and written communication skills; accurate and precise attention to detail
  • Able to build strong interpersonal relationships with business analysts, leadership, senior management, and internal and external stakeholders
  • One or more of the following –
    • Experience in the data warehousing, analytics, information data mart, reporting, and data ingestion
    • Experience in Salesforce, CRM, and leading organizations through adoption and developing business solutions against Salesforce applications
    • Experience in the digital domains, web API’s, and leading customer-facing web and mobile experiences
    • Experience with Healthcare Insurance Plans or Health Data Systems

 Employee Job Functions

Employee Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job position which the employee must be able to fulfill, with or without reasonable accommodation. The information provided below is to help describe the job so that the applicant has a reasonable understanding of the job duties/expectations. An applicant's ability to perform these actions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards.

  1. Stooping, kneeling, crouching, turning, and twisting - Never
  2. Ability to reach, feel and handle items – Occasionally
  3. Moving about to accomplish tasks or moving from one work site to another - Never
  4. Moderate noise (i.e. business office with computers, phone, and printers, light traffic) - Constantly
  5. Repeating motions that may include the wrists, hands and/or fingers - Occasionally
  6. Operating motor vehicles - Never
  7. Physical Demands – Sedentary work that primarily involves sitting/standing
  8. Moving self in different positions to accomplish tasks in various environments including tight and confined spaces - Never
  9. Ability to sit at a computer terminal for an extended period of time - Constantly
  10. Adjusting or moving objects up to 25 pounds in all directions - Never
  11. Communicating with others to exchange information - Constantly
  12. Operating machinery and/or power tools - Never
  13. Regular, predictable attendance is required - Constantly

Great things happen when you have the CRI Advantage!

CRI has a family-oriented company culture and is family-owned. Our management team believes employee growth is equally important to company growth and offers many types of learning opportunities. We work on unique projects including supporting missions involving national security, energy research, law enforcement, transportation, and health and welfare. We are headquartered in Boise, ID with offices in Idaho Falls and DC. Our corporate mission from the very beginning has been to make a positive difference in people’s lives.

CRI Advantage provides flexible benefit packages to fit employee and family needs. Benefits are effective from the first day of employment.

  • Medical (PPO and HDHP plans), Dental, Vision, STD, LTD, Life and AD&D
  • Access to Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • Paid Time Off (PTO) accruals, Paid Holidays, and for some roles – sick leave
  • 401(k) with employer match
  • Employee Assistance Program (EAP)
  • Discount Rewards Program
  • Free technical and professional training with access to over 8,000 classes
  • Credit Union Membership
  • Employee Wellness Program

CRI Advantage is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. CRI Advantage is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact Human Resources at or 208-287-4120.


Additional information

  • Remote status

    Temporarily remote

Or, know someone who would be a perfect fit? Let them know!

Boise, ID

13125 W Persimmon St
83713 Boise Directions 208-343-9192 View page

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