Sales Development Representative

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CRI Advantage (CRI) is a Pacific Northwest-based IT Solutions and Services Provider currently seeking a Sales Development Representative (SDR) to help sell our Cyber Security, ServiceNow solutions and associated consulting services. The position will be remote and the SDR will work primarily within commercial markets in various regions throughout the US. The SDR will be responsible for identifying potential Cyber Security and ServiceNow clients within each of the market segments. The successful candidate for this position will develop and qualify target accounts, contact potential new accounts, coordinate, and schedule quality meetings with the CRI sales teams. Additionally, the SDR will support marketing campaigns and account development activities. The successful candidate for this position will also offer a proven track record of hunting and prospecting tenacity, diligence, and organization to penetrate and expand into new prospect companies to accelerate pipeline and sales velocity.


Source new sales opportunities through outbound cold calls and inbound lead follow-up, emails, social selling, and text

Route qualified opportunities to the appropriate sales executive for further development, collaboration, execution, and closure

Engage in consultative dialogue to identify prospect’s priority objectives, challenges, and strategic imperatives

Research accounts, identify key stakeholders and generate interest in CRI offerings utilizing ZoomInfo customer intelligence application and other research vehicles

Collect and nurture leads and build client relationships using HubSpot Marketing and Sales CRM

Maintain and expand your database of prospects within your assigned territory

Team with CRI Sales Executives to build solid pipeline and close deals

Maintain all research, call, and data in HubSpot CRM

Participate in the social strategy currently in place with CRI sales and marketing teams

Attend trade shows/events virtually and in-person as needed


Proven inside sales experience with a track record of exceeding quota and MBO’s

Experience selling technology software and cyber services is preferred

Strong phone presence and experience dialing a multitude of calls per day

Proficient with corporate productivity and web presentation tools

Experience working with, HubSpot, or similar CRM

Ability to quickly establish rapport via direct contact, calling, email, social selling, and text

Strong questioning, listening, and presentation skills

Ability to manage and keep multiple commitments simultaneously – excellent multitasking skills

BA/BS degree or equivalent

Training/Career Path

Comprehensive, hands-on training to build a solid foundation in software and service sales

Work with a fun and supportive team environment

Candidates willing to put in the work, growth is in the future and growth path in place to help you get there

Support and training: we will teach you the fundamental communication skills that will enable you to communicate more effectively in a sales and business environment

Transferable skills such as overcoming objections/rejections, different sales techniques, and working with industry leading tools HubSpot and ZoomInfo

Employee Job Functions

Employee Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job position which the employee must be able to fulfill, with or without reasonable accommodation. The information provided below is to help describe the job so that the applicant has a reasonable understanding of the job duties/expectations. An applicant's ability to perform these actions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards.
Physical Activities Checklist (select all that apply)

Stooping, kneeling, crouching, turning and twisting

Ability to reach, feel and handle items

Moving about to accomplish tasks or moving from one worksite to another

Moderate noise (i.e. business office with computers, phone, and printers, light traffic

Repeating motions that may include the wrists, hands and/or fingers.

Operating motor vehicles

Physical Demands
Sedentary work that primarily involves sitting/standing

Moving self in different positions to accomplish tasks in various environments including tight and confined spaces

Ability to sit at a computer terminal for an extended period of time

Adjusting or moving objects up to 25 pounds in all directions

Communicating with others to exchange information

Operating machinery and/or power tools

Regular, predictable attendance is required

Great things happen when you have the CRI Advantage!

CRI has a family-oriented company culture and is family-owned. Our management team believes employee growth is equally important to company growth and offers many types of learning opportunities. We work on unique projects including supporting missions involving national security, energy research, law enforcement, transportation, and health and welfare. We are headquartered in Boise, ID with offices in Idaho Falls and DC. Our corporate mission from the very beginning has been to make a positive difference in people’s lives.

CRI Advantage provides flexible benefit packages to fit employee and family needs. Benefits are effective from the first day of employment.

Medical (PPO and HDHP plans), Dental, Vision, STD, LTD, Life and AD&D
Access to Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Paid Time Off (PTO) accruals, Paid Holidays, and for some roles – sick leave
401(k) with employer match
Employee Assistance Program (EAP)
Discount Rewards Program
Free technical and professional training with access to over 8,000 classes
Credit Union Membership
Employee Wellness Program
CRI Advantage is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. CRI Advantage is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact Human Resources at or 208-287-4120.

Additional information

  • Remote status

    Fully remote

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