Business Process Analyst - DevOps

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CRI Advantage is looking for a Business Process Analyst with a background in TFS/Azure DevOps to help our state government by analyzing and documenting current processes and strategizing for improved process efficiencies.

Business Requirements & Process Refinement:

• Perform stakeholder analysis.

• Facilitate stakeholder meetings to analyze and document current processes and help the business to outline strategies for improving process efficiencies.

• Document requirements and create functional specifications.

• Participate in Request for Information (RFI) and Request for Proposal (RFP) document preparation.

• Analyze and map data flows and integrations.

• Create epics and user stories.

Project & Initiative Lead (Product Owner, SCRUM Master, Project Coordinator):

• Document and track DevOps and Operational Initiative tasks.

• Coordinate functional and system testing.

• Manage the impediment, issues, risks, and decisions logs.

• Conduct business process modeling and generate applicable scenarios for the functional testing team.

• Facilitate planning, backlog review, and retrospective sessions.

• Engage with ETS managers to establish initiative priorities.

• Work with the DevOps teams to ensure they understand the requirements and functional specifications.

• Create and manage tasks in Team Foundation Server (TFS) or Azure DevOps.

• Coordinate the work of tasks needed to complete initiatives.

• Obtain status of work in progress.

• Create burndown and other reports to communicate initiative status.

• Assess change proposals for schedule impact, costs, and resource requirements.

• Prepare implementation plans.

• Participate in preparation of DevOps and Operational Initiative (OI) resource estimates

Agency Expected Deliverables

- Business Process diagrams

- Detailed list of user stories and reports in TFS/Azure DevOps

- Requirements documentation

- Training and procedure documentation

- Implementation plans

- Requests for change

- Test cases/acceptance criteria for system changes

Specific Skills Required


Experience with negotiation, facilitation, and presentation skills

Experience leading and facilitating group and individual discussions to meet specific outcomes


Excellent communication skills with proven success communicating with all levels of staff

Ability to communicate with both business and IT experts


Experience documenting both functional and non-functional requirements

Experience documenting business processes and user stories

Experience analyzing business processes and extracting requirements from them

Experience defining business logic for system development

Experience using and extracting data from Team Foundation Server and/or Azure DevOps

Expert knowledge of Microsoft Office Suite, including Visio


Ability to function independently with minimal direction or guidance

Proven integrity, ethics, and reliability

Ability to work quickly and efficiently to produce required deliverables

Experience working as an Agile Practitioner, SCRUM Master, and or Product Owner.

Employee Job Functions

Employee Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job position which the employee must be able to fulfill, with or without reasonable accommodation. The information provided below is to help describe the job so that the applicant has a reasonable understanding of the job duties/expectations. An applicant's ability to perform these actions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards.

  1. Stooping, kneeling, crouching, turning, and twisting - Never
  2. Ability to reach, feel and handle items – Occasionally
  3. Moving about to accomplish tasks or moving from one work site to another - Never
  4. Moderate noise (i.e. business office with computers, phone, and printers, light traffic) - Constantly
  5. Repeating motions that may include the wrists, hands and/or fingers - Occasionally
  6. Operating motor vehicles - Never
  7. Physical Demands – Sedentary work that primarily involves sitting/standing
  8. Moving self in different positions to accomplish tasks in various environments including tight and confined spaces - Never
  9. Ability to sit at a computer terminal for an extended period of time - Constantly
  10. Adjusting or moving objects up to 25 pounds in all directions - Never
  11. Communicating with others to exchange information - Constantly
  12. Operating machinery and/or power tools - Never
  13. Regular, predictable attendance is required - Constantly

Great things happen when you have the CRI Advantage!

CRI has a family-oriented company culture and is family-owned. Our management team believes employee growth is equally important to company growth and offers many types of learning opportunities. We work on unique projects including supporting missions involving national security, energy research, law enforcement, transportation, and health and welfare. We are headquartered in Boise, ID with offices in Idaho Falls and DC. Our corporate mission from the very beginning has been to make a positive difference in people’s lives.

CRI Advantage provides flexible benefit packages to fit employee and family needs. Benefits are effective from the first day of employment.

  • Medical (PPO and HDHP plans), Dental, Vision, STD, LTD, Life and AD&D
  • Access to Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • Paid Time Off (PTO) accruals, Paid Holidays, and for some roles – sick leave
  • 401(k) with employer match
  • Employee Assistance Program (EAP)
  • Discount Rewards Program
  • Free technical and professional training with access to over 8,000 classes
  • Credit Union Membership
  • Employee Wellness Program

CRI Advantage is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. CRI Advantage is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact Human Resources at or 208-287-4120.


Additional information

  • Remote status

    Flexible remote

Or, know someone who would be a perfect fit? Let them know!

Boise, ID

13125 W Persimmon St
83713 Boise Directions 208-343-9192 View page

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